The
three modes of communication, e-mail, phone and face-to-face, have their place
in sharing information and communicating needs.
E-mail
is a good form of communication when it is important to document communication
and give some important information.
This is especially true for larger amounts of information since it
allows the individual to read through the message at their own pace and go back
over parts that they need to review. It
is not always a good way to get results quickly, since sometimes e-mails may be lost
or delayed in delivery. The e-mail message
in "The Art of Effective Communication" does convey the important information,
but I don’t think this was effective in the situation posed.
Phone
is important to attempt to reach the person quicker and try to impress upon
them the importance of their assistance.
Many times a phone call can be more personal than an e-mail message. The phone message in "The Art of Effective
Communication" did share the importance of the information and was more
effective than the e-mail message in conveying the need for assistance in
completion of the project.
Ultimately
a face-to-face conversation is sometimes the best way to get a response and
communicate the importance of completing a task or submitting the
information. This really impresses upon
the person that their input is important and they add value to the project. Face-to-face meetings build trust between the
individuals because relationships get built when people are put together
(Luscome, 2010). The face-to-face
meeting in "The Art of Effective Communication" was the most
effective communication in this example because it was the most direct and
probably was the fastest way to get the needed results.
References
Luscome,
B., (2010, June 22). Why e-mail may be
hurting off-line relationships. Time. Retrieved from http://www.time.com/time/health/article/0,8599,1998396,00.html